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Can't resubscribe
Created on: 06/07/12 09:10 AM Replies: 5

I have a problem with re-subscribing.
The Transaction Type says "6th June - End Of Term".
But when I try to pay for a subscription it says
"This invoice has already been paid. For more information, please contact the merchant."

Or should I wait another couple of days?


Have no worries - nothing can happen to your account unless I physically select it and modify or remove it - which I don't do to upgraded accounts for a month or so after they expire or cancel - just in case there was anything going on that could cause a disruption with the subscription.

I'll check into your account later today or tomorrow. You may have just needed to wait another day.

Thank you for keeping your account going and helping me support independent artists and their music.

I'll post back if once I know something, or will PM if there is anything to discuss regarding your account directly.

Have a good one - thanks for the message,

Gideon
Sonic Wallpaper / Site Admin / Gideon
Home :: SW songs :: TG songs :: Blog


Ok I'll try again on Monday if I don't hear anything from you.


Nope, I still can't resubscribe after 9 days of being at "End of Term".
It keeps on saying "This invoice has already been paid. For more information, please contact the merchant."
Confused


You stated the following error, "It keeps on saying "This invoice has already been paid. For more information, please contact the merchant."

I found this was a common error w/ PayPal payments, although, this is the first I've seen it. I've made a change to a setting that should allow the transaction to go through now.

Thank you for hanging in there Smile
Sonic Wallpaper / Site Admin / Gideon
Home :: SW songs :: TG songs :: Blog


Thanks, works ok now.

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